2016 AAPM Annual Meeting
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Session Title: The Pursuit of Radiation Oncology Performance Excellence
Question 1: The Baldrige Performance Excellence Program for Health Care is managed by;
Reference:Latham, J. and Vinyard, J. (2012), Baldrige User’s Guide - Organization, Diagnosis, Design, and Transformation, 5th Edn. Hoboken, NJ: John Wiley & Sons
Choice A:National Institute of Standards and Technology (NIST).
Choice B:Department of Health and Human Services (HHS).
Choice C:National Institutes of Health (NIH).
Choice D:National Science Foundation (NSF).
Question 2: The Baldrige Health Care Framework consists of an Organizational Profile and ___ Criteria Categories
Reference:The Baldrige Performance Excellence Program, 2015, 2015-2016 Baldrige Excellence Framework (Health Care): A Systems Approach to Improving Your Organization’s Performance, National Institute of Standards and Technology, U.S. Department of Commerce, Gaithersburg, MD
Choice A:4.
Choice B:5.
Choice C:6.
Choice D:7.
Question 3: Strengths, Weaknesses, Opportunities & Threats (SWOT) Matrix-Based Analysis is a tool associated with the following Baldrige Category:
Reference:Blaney, D (2008). Strengths , Weaknesses, Opportunities and Threats. J. Oncol. Pract. 4,53.
Choice A:Leadership.
Choice B:Strategic planning.
Choice C:Focus on patients and other stakeholders.
Choice D:Workforce focus.
Question 4: Basic Baldrige Process Scoring Factors include:
Reference:The Baldrige Performance Excellence Program, 2015, 2015-2016 Baldrige Excellence Framework (Health Care): A Systems Approach to Improving Your Organization’s Performance, National Institute of Standards and Technology, U.S. Department of Commerce, Gaithersburg, MD
Choice A:Approach, deployment, learning and integration.
Choice B:Levels, trends, comparisons and integration.
Choice C:Strengths, weaknesses, opportunities and threats.
Choice D:Opportunities for improvement.
Question 5: Basic Baldrige Results Scoring Factors include:
Reference:The Baldrige Performance Excellence Program, 2015, 2015-2016 Baldrige Excellence Framework (Health Care): A Systems Approach to Improving Your Organization’s Performance, National Institute of Standards and Technology, U.S. Department of Commerce, Gaithersburg, MD
Choice A:Approach, deployment, learning and integration.
Choice B:Levels, trends, comparisons and integration.
Choice C:Strengths, weaknesses, opportunities and threats.
Choice D:Opportunities for improvement.
Question 6: The Total Radiation Oncology Performance Excellence Score is calculated using the sum of the product of assigned scoring percentiles and the nominal point values for each category.
Reference:Sternick, E.S. (2011) Using Baldrige performance excellence program approaches in the pursuit of radiation oncology quality care, patient satisfaction, and workforce commitment, Frontiers in Oncology. 1,9.2
Choice A:True.
Choice B:False.
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