Question 1: The Baldrige Performance Excellence Program for Health Care is managed by; |
Reference: | Latham, J. and Vinyard, J. (2012), Baldrige User’s Guide - Organization, Diagnosis,
Design, and Transformation, 5th Edn. Hoboken, NJ: John Wiley & Sons
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Choice A: | National Institute of Standards and Technology (NIST). |
Choice B: | Department of Health and Human Services (HHS). |
Choice C: | National Institutes of Health (NIH). |
Choice D: | National Science Foundation (NSF). |
Question 2: The Baldrige Health Care Framework consists of an Organizational Profile and ___ Criteria Categories |
Reference: | The Baldrige Performance Excellence Program, 2015, 2015-2016 Baldrige Excellence Framework (Health Care): A Systems Approach to Improving Your Organization’s Performance, National Institute of Standards and Technology, U.S. Department of Commerce, Gaithersburg, MD
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Choice A: | 4. |
Choice B: | 5. |
Choice C: | 6. |
Choice D: | 7. |
Question 3: Strengths, Weaknesses, Opportunities & Threats (SWOT) Matrix-Based Analysis is a tool associated with the following Baldrige Category:
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Reference: | Blaney, D (2008). Strengths , Weaknesses, Opportunities and Threats. J. Oncol. Pract. 4,53.
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Choice A: | Leadership. |
Choice B: | Strategic planning. |
Choice C: | Focus on patients and other stakeholders. |
Choice D: | Workforce focus. |
Question 4: Basic Baldrige Process Scoring Factors include: |
Reference: | The Baldrige Performance Excellence Program, 2015, 2015-2016 Baldrige Excellence Framework (Health Care): A Systems Approach to Improving Your Organization’s Performance, National Institute of Standards and Technology, U.S. Department of Commerce, Gaithersburg, MD |
Choice A: | Approach, deployment, learning and integration. |
Choice B: | Levels, trends, comparisons and integration. |
Choice C: | Strengths, weaknesses, opportunities and threats. |
Choice D: | Opportunities for improvement. |
Question 5: Basic Baldrige Results Scoring Factors include: |
Reference: | The Baldrige Performance Excellence Program, 2015, 2015-2016 Baldrige Excellence Framework (Health Care): A Systems Approach to Improving Your Organization’s Performance, National Institute of Standards and Technology, U.S. Department of Commerce, Gaithersburg, MD |
Choice A: | Approach, deployment, learning and integration. |
Choice B: | Levels, trends, comparisons and integration. |
Choice C: | Strengths, weaknesses, opportunities and threats. |
Choice D: | Opportunities for improvement. |
Question 6: The Total Radiation Oncology Performance Excellence Score is calculated using the sum of the product of assigned scoring percentiles and the nominal point values for each category.
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Reference: | Sternick, E.S. (2011) Using Baldrige performance excellence program approaches in the pursuit of radiation oncology quality care, patient satisfaction, and workforce commitment, Frontiers in Oncology. 1,9.2
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Choice A: | True. |
Choice B: | False. |