| Question 1: All of the following are examples of Influence rather than Persuasion EXCEPT the following: |
| Reference: | Patterson K., et. al, Influencer: The Power to Change Anything, 2008 |
| Choice A: | It is a long term, deeply entrenched process |
| Choice B: | Getting support; a “Yes” or “No” is the final step |
| Choice C: | Involves many people and interlocking behaviors |
| Choice D: | Requires changing minds and actions |
| Question 2: A high quality measureable objective includes a specific and measurable statement of what the relevant achievement will be; the outcome, and an ending time for completion. |
| Reference: | Doran G. et. al, There's a S.M.A.R.T. way to write management goals and objectives, Management Review 1981 |
| Choice A: | True |
| Choice B: | False |
| Question 3: Source(s) of both barriers and solutions to achieving measureable objectives include: |
| Reference: | Patterson K., et. al, Influencer: The Power to Change Anything, 2008 |
| Choice A: | Self |
| Choice B: | Other people |
| Choice C: | The environment |
| Choice D: | All of the above |
| Question 4: A project differs from operations in that it has a(n): |
| Reference: | Kuster, J., Huber, E., Lippmann, R., Schmid, A., Schneider, E., Witschi, U., and Wüst, R. (2015). Project Management Handbook. Springer; Heidelberg. |
| Choice A: | Budget |
| Choice B: | Time limit |
| Choice C: | Business objective |
| Choice D: | Assigned responsible personnel |
| Choice E: | Impact on profit |
| Question 5: Which of the following four phases make up project management? |
| Reference: | Verzuh, E. (2011). The fast forward MBA in project management. John Wiley & Sons. Chapter 2, “Foundation Principles of Project Management”
(a) is PDSA, quality improvement engineering
(c) strategic planning phases
(d) business cycle phases
|
| Choice A: | Plan, Do, Study, Act |
| Choice B: | Define, Plan, Execute, Close |
| Choice C: | Formulation, Implementation, Evaluation, Modification |
| Choice D: | Expansion, Peak, Contraction, Trough |
| Choice E: | Prophase, Metaphase, Anaphase, Telophase |
| Question 6: Work breakdown structure involves |
| Reference: | Verzuh, E. (2011). The fast forward MBA in project management. John Wiley & Sons. Chapter 6, “Work Breakdown Structure” |
| Choice A: | Breaking the project into small, manageable units |
| Choice B: | A rest or lunch break |
| Choice C: | Converting an activity into a product |
| Choice D: | A mechanical failure |
| Question 7: To estimate the resourced schedule of a project one needs to |
| Reference: | Verzuh, E. (2011). The fast forward MBA in project management. John Wiley & Sons. Chapter 7, “Realistic Scheduling” |
| Choice A: | Identify tasks |
| Choice B: | Sequence tasks and their relationships |
| Choice C: | Estimate tasks duration, people, expenses |
| Choice D: | Calculate the schedule |
| Choice E: | All of the above |
| Question 8: Which of the following is a project management model? |
| Reference: | Verzuh, E. (2011). The fast forward MBA in project management. John Wiley & Sons. Chapter 13, “Enterprise Project Management” and Allen, D. (2002). Getting Things Done: The Art of Stress-Free Productivity. Penguin Books. |
| Choice A: | Waterfall |
| Choice B: | Iterative |
| Choice C: | Agile manifesto |
| Choice D: | Natural planning |
| Choice E: | All of the above |
| Question 9: What aspect of a project is a Gantt chart used to visualize? |
| Reference: | Kuster, J., Huber, E., Lippmann, R., Schmid, A., Schneider, E., Witschi, U., and Wüst, R. (2015). Project Management Handbook. Springer; Heidelberg. |
| Choice A: | Business objectives |
| Choice B: | Financial budget |
| Choice C: | Potential risks |
| Choice D: | Team structure |
| Choice E: | Time schedule |
| Question 10: Good communication includes the following: |
| Reference: | https://www.helpguide.org/articles/relationships-communication/effective-communication.htm |
| Choice A: | Engaged Listening |
| Choice B: | Body Language |
| Choice C: | Asserting yourself in a respectful way |
| Choice D: | All of the above |