| Question 1: Leadership skills and the promotion of leadership training is a focus area of the AAPM strategic plan. (T/F) |
| Reference: | https://w3.aapm.org/org/objectives.php accessed 5/20/2020. |
| Choice A: | False |
| Choice B: | True |
| Question 2: Which of the following best describes the definition of conflict? |
| Reference: | Almost J, Wolff AC, Stewart‐Pyne A, McCormick LG, Strachan D, D'souza C. Managing and mitigating conflict in healthcare teams: an integrative review. Journal of advanced nursing. 2016 Jul;72(7):1490-5
Caza, BB, Olekalns, M, Vogus, TJ. How to Mend a Work Relationship. Harvard Business Review, February 14, 2020. https://hbr.org/2020/02/how-to-mend-a-work-relationship |
| Choice A: | Strong emotions around a decision that would impact my work. |
| Choice B: | Team members failing to align around mutual goals. |
| Choice C: | People going around a person with a difficult personality. |
| Choice D: | All of the above. |
| Question 3: Which of the following does not contribute to sources of workplace conflict? |
| Reference: | Kim S, Buttrick E, Bohannon I, Fehr R, Frans E, Shannon SE. Conflict narratives from the healthcare frontline: A conceptual model. Conflict Resolution Quarterly. 2016 Mar;33(3):255-77.
Kim S, Bochatay N, Relyea-Chew A, Buttrick E, Amdahl C, Kim L, Frans E, Mossanen M,
Khandekar A, Fehr R, Lee YM. Individual, interpersonal, and organisational factors of healthcare conflict: a scoping review. Journal of interprofessional care. 2017 May 4;31(3):28 90. |
| Choice A: | Resource scarcity that results in people clamoring to secure resources at the cost of others. |
| Choice B: | Unclear scope of practice that creates inefficiencies. |
| Choice C: | Lack of visibility by leadership resulting in low team morale and cohesiveness. |
| Choice D: | None of the above. |
| Question 4: True or False? Most people are aware of sources of their implicit bias. |
| Reference: | Banaji MR, Greenwald AG. Blindspot: Hidden biases of good people. Bantam; 2016 Aug 16. |
| Choice A: | True |
| Choice B: | False |
| Question 5: Which of the following is NOT one of the social bases of power? |
| Reference: | Raven BH. The bases of power and the power/interaction model of interpersonal influence.
Analyses of social issues and public policy. 2008 Dec;8(1):1-22. |
| Choice A: | Intuition. |
| Choice B: | Information. |
| Choice C: | Expertise. |
| Choice D: | Coercion. |
| Question 6: Which of the following sentences is not true? |
| Reference: | Cloke K, Goldsmith J. Resolving conflicts at work: Ten strategies for everyone on the job. John Wiley & Sons; 2011 Apr 8.
Caza, BB, Olekalns, M, Vogus, TJ. How to mend a work relationship. February 14, 2020.
https://hbr.org/2020/02/how-to-mend-a-work-relationship |
| Choice A: | Starting a question with a “Why” puts people in a defensive position. |
| Choice B: | People in positions of power are entitled to make solo decisions. |
| Choice C: | Charisma is a form of an important power base. |
| Choice D: | Promoting my position can deter collaborative conflict management. |
